Privacy Policy

Teja Arts (“we”, “us”, “our”) respects your privacy. This website is a simple showcase of our acrylic and stainless steel lettering work. You can browse it without giving us any personal information.

1. Who we are

Teja Arts is an acrylic and stainless steel lettering studio based in India. For the purposes of applicable data protection law, Teja Arts is responsible for the personal information described in this policy.

You can reach us by phone or WhatsApp on +91 63096 80106, or on Instagram at @teja__arts.

2. Information we collect

We only collect information you choose to share with us. This may include:

• Contact details — your name and phone number when you call, message us on WhatsApp or Instagram, or use the “Request a quote” form.
• Project details — the service you need, approximate sizes, site photos, drawings, references and any notes you send us.
• Site information — the address or area where the work will be installed, and measurements or photos taken during a site visit.
• Communication history — messages, quotes and installation notes exchanged with our team.

3. How we use your information

We use the information you share to:

• respond to your enquiry and provide an estimate;
• schedule a site visit, measurement or installation;
• design, make and install the work you have asked for;
• arrange delivery, transport or on-site support where needed;
• keep records of quotes, payments and warranty support;
• follow up about your project or ask for feedback; and
• meet legal, tax or accounting obligations.

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

4. WhatsApp, Instagram and other services

This website links to WhatsApp, Instagram and your phone’s calling app. When you use those services, your information is handled under their own privacy policies as well as ours:

• WhatsApp (Meta) — for messages, calls and shared photos or documents.
• Instagram (Meta) — for direct messages and profile interactions.
• Google Fonts — this website loads fonts from Google’s servers, which may receive your IP address and basic device information when the page loads.

We have no control over how these third-party platforms collect or use your data. Please review their privacy policies before using them.

5. Cookies and analytics

This website does not set its own advertising or tracking cookies. We do not run our own analytics or advertising pixels on this site.

Third-party resources such as Google Fonts may use technical data or cookies under their own policies. If we add analytics or advertising tools in future, we will update this page and, where required, ask for your consent.

6. How we share information

We share personal information only when it is necessary:

• with our own team members who are working on your project;
• with trusted installation or transport helpers, limited to what they need for your site;
• with material suppliers if a specific part of your work is outsourced;
• with professional advisers such as accountants, where required; and
• with authorities if required by law or to protect our legal rights.

We do not sell, rent or trade your personal information to anyone. Client reviews shown on this website are shared with the client’s understanding and do not include private contact details.

7. Retention and security

We keep enquiry and project records for as long as needed to respond, complete the work and provide after-installation support. We may keep basic records for longer where required for tax, accounting or legal reasons. When information is no longer needed, we aim to delete or anonymise it.

We take reasonable steps to protect the information you share, including keeping access limited to the people who need it. However, no method of transmission over the internet or mobile messaging is completely secure, so please avoid sending sensitive documents unless necessary.

8. Your choices and rights

You can ask us to:

• confirm what personal information we hold about you;
• correct information that is inaccurate or incomplete;
• delete information we no longer need to keep;
• stop using your information for follow-up or feedback messages; or
• withdraw any consent you have given us.

To make a request, contact us on +91 63096 80106 or message us on WhatsApp. We may need to verify your identity before acting on a request. If you are not satisfied with our response, you may contact the relevant data protection authority in India.

9. Children’s privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has shared information with us, please contact us and we will take reasonable steps to delete it.

10. Changes to this policy

We may update this policy from time to time to reflect changes in our services or legal requirements. The latest version will always be posted on this page with a new “last updated” date. Please check back occasionally.

11. Contact us

If you have any questions about this policy or how we handle your information, please get in touch. We will do our best to respond within a few working days.

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